The relaxed friendliness of the whole team and their genuine hospitality was refreshing and most welcome.
AA Mystery Guest Programme
Why not treat your friends and family this Christmas?
Our range of gift vouchers >
Treat someone special to a Spa Treatment this year!
Gift vouchers available >
Meet Mark Bowers, Cottons' General Manager.
Read Mark's interview >
Our approach is to offer a welcoming and inclusive environment to all guests, whatever their needs.
We have worked with external consultants to ensure that we comply with DDA legislation and offer:
All new employees are taken through an induction programme which helps them to understand the role they have in making all our guests welcome.*If you would like to confirm access to the Spa and Treatments areas please do call and speak to the Spa Manager directly and they will be able to talk to you about your areas of interest.